‘Online Monitoring’: Unilever Looks to Exploit Vaseline’s TikTok Moment.
First identified over 150 years ago on a Pennsylvania oilfield, the humble pot of Vaseline may not seem like an natural focus for digital platform algorithms.
However, its rise as a popular subject on TikTok has placed it at the forefront of an marketing transformation, where major corporations are investing heavily in content creators and putting fewer resources into promoting products in legacy broadcasters.
From Oil Rigs to Online Hacks
The petroleum jelly was first manufactured in the 1870s by a chemist, Robert Cheeseborough, who saw laborers applying to their skin with a derivative of drilling. Today, a spree of amateur-created clips have documented the product’s widespread use in “life hacks”.
Promoted as a solution for polishing footwear or making fragrance last longer, along with a cure for squeaky doors. Users have even applied it to stop the scourge of chip seasoning clinging to fingers.
Leveraging the Buzz
Noticing its viral resurgence, executives at the multinational enhanced the tricks by asking their own scientists to test them and letting the content creators in on the results.
Suggestions that it lessened the burn from hot food on the lips were given the thumbs up. So too were ideas it could lengthen scent duration and restore leather handbags. Claims that it would bleach teeth or make eyelashes longer were debunked.
The ‘Digital Ear’ Approach
Outdoor advertising and television commercials would once have formed the bulk of its promotional efforts. However, this online trend has persuaded leaders to turbocharge spending on content creators.
This monitoring of online platforms to shape commercial tactics has been dubbed “social listening”. Fernando Fernández, recently appointed, has indicated the goal is to spend 50% of its massive marketing spend on social media content.
Shifting to Modern Engagement
A leading Unilever executive, who is spearheading the social media effort, said the company was just evolving with contemporary approaches of engaging audiences. She said engaging on social media “without killing the party” was paramount.
“How can companies join discussions credibly? That’s always what we’ve been trying to do as brands, dating to when neighbors chatted over fences and talking about what they used.
“We are witnessing a departure from a broadcast model, where we would just broadcast out … Today, it's numerous dialogues, various groups. Changes in digital feeds means that these audiences appear specific, however, they are large.
“Ensuring your product is discussed by other people, recommended by peers, this builds credibility and connection. Influencers are vital for this. We’re really scaling this advocacy model.”
A Revolutionary Change in Media
The approach indicates dramatic transformations occurring in how media is consumed, with younger consumers devoting greater hours to digital networks than traditional TV, print, or radio.
The shift is reflected in declines in traditional media advertising. In the UK, ad revenues for primary networks have dropped substantially in inflation-adjusted terms since 2019.
Influencer Marketing Expansion
It also reflects a merging of functions as large companies almost become production houses themselves, linking up with hundreds of content creators to enhance their items.
Leon Harlow said: “Naturally, an exodus of attention away from some legacy media and their time is increasingly on social platforms like Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.
“Numerous corporations inform us consumers have more faith in suggestions from the personalities they subscribe to more than they trust ads. It's an ongoing shift.”
He said brands could also save money by targeting content creators over large-scale legacy ad buys, which also permits simpler message refinement to test effectiveness.
This strategy is expanding. Promotional expenditure on influencer marketing is increasing four times faster than the broader media sector. In the US, it has more than doubled since 2021 and is projected to reach multi-billion dollar sums in 2025.
TV's Lasting Role
Despite the huge changes, experts said they believed broadcast ads retained significant importance to play, as networks still held the capability to frame public debate.
Sykes said: “A top-tier ROI marketing event is still the Super Bowl. It's not a matter of networks declaring: ‘Oh, we’re not relevant any more.’ It concerns who commands eyeballs … There is undoubtedly a future for traditional media.”