Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Online Platforms Response
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Updates
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Necessary Adjustments
A different user, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, the service retracted a modification to its shipping options due to shopper criticism.